This is where you will land
Within the department ComIT, at our headquarters in Utrecht, Commercial and IT professionals work together in multidisciplinary teams. ComITians work in various clusters and teams on continuous improvement of the services to passengers, through products such as NS Flex and the NS Business Card and information services such as NS.nl and the NS App. Our mindset is Agile and we work Scrum. We are entrepreneurial, self-organizing and want to continuously learn, develop and improve in order to create an Agile working environment. This is the only way we can meet the ever-changing needs of our travelers now and in the future. Our motto? You build it, you own it, you love it!
Within ComIT, your work takes place in Result Cluster ‘Reizigers’. The name says it all, travelers are the foundation in this cluster. Here we know our travelers and what their needs are. Based on this, we inspire, seduce, inform and service them in an unambiguous and recognizable way during their entire (digital) customer journey. Current themes that are being worked on include the seamless customer journey, travel information and inspiration, personalization, self-service contact strategy, digital, customer experience and brand.
This is the place where we are building the digital future of NS!
The biggest challenge in our digital transformation is creating speed. In a large organization like NS, that demands something from the organization. ComIT has the right atmosphere to create this speed. You work together with colleagues who all have a proactive and pragmatic attitude and who dare to take ownership. You can relate to that, because:
- You are ambitious and driven to continuously learn and develop.
- You like to coach colleagues and give feedback to help them get a little better every day.
- You are entrepreneurial and think in solutions, fact-based, data-driven.
- As a Digital Native you want to continuously innovate and improve user experiences.
- Customer-oriented thinking and acting comes natural to you.
‘Plan, Book & Pay’
You will work in an independent team (2 sub-teams) consisting of: 5 Android developers, 4 iOS developers, 3 backend developers, a DevOps engineer, 3 UX/Visual designers, 2 Mobile QA testers, a touchpoint specialist, a Scrum Master and the Product Owner. In the team we develop the technology we use as well as our way of working. We brainstorm about great solutions, work hard together and pioneer in our own field and beyond. And of course you are also busy with what you love to do: developing. We are happy to help you with this by offering the latest technologies.
In this podcast ‘Van code tot coupé’ Vivianne meets the PO of team ‘Plannen’, Leslie Keijzer in the train. Vivianne opens the NS app to check her journey and which train she is on, realtime. A new functionality: ‘train detection’. This functionality has been developed in the NS Lab app. She speaks to him about what it takes to develop one of the most used apps in the Netherlands.